Cheap labour and English proficiency helped make India the world’s back office, sometimes at the expense of workers elsewhere ...

Business process management employs 1.65 million workers in call centers, payroll, and data handling in India.

The Indonesian Language Agency stated that the Indonesian language will be one of the languages used in this year's UNESCO General Assembly.

At a startup office in this Indian city, developers are fine-tuning artificial-intelligence chatbots that talk and ...

Business process management employs 1.65 million workers in call centres, payroll, and data handling in India. Hiring has ...