Charging extra fees for cash on delivery is a practice “classified as a dark pattern that misleads and exploits consumers, ...
7don MSN
Why Indian govt is probing extra charges for cash-on-delivery orders by e-commerce platforms
Central government has launched an investigation into e-commerce platforms due to growing consumer complaints about extra charges on COD orders ...
Consumer Affairs Ministry e-commerce platforms for extra CoD fees, calling them dark patterns and promising strict action.
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