How the world’s largest call center operator is blending artificial intelligence with emotional intelligence

Since 2023, Teleperformance has been widely adopting AI across internal and client operations—how is the company keeping its ...
The Texas Tribune on MSN

Texas youth camps say cost of implementing new safety requirements will force them to close

During a Friday state hearing, parents of July 4 flood victims said camps should prioritize the safety even if costs are high ...
Security Info WatchOpinion

Lack of AI Governance Is Putting Organizations Across the Globe at Serious Risk

AI use is outpacing oversight: As organizations rapidly adopt AI tools like ChatGPT and agentic AI systems, most lack clear ...

Program backs tech boosts for businesses

Small and medium-sized enterprises in Northern Ontario have an opportunity through the Northern Technology Accelerator Program to reach new markets, improve efficiency and increase sales by ...
KERA News

Denton will test smart water meters in new pilot program to cut costs, catch leaks

The newer digital meters will offer utility customers more insights into their home’s water usage. They will also “better ...

Between Privacy Myths and Legal Realities: Using AI Without Losing Privilege, Trade Secrets, or Control of Your Notes

If you’re treating ChatGPT like a digital confidant, uploading your company’s secret sauce to a cloud-based assistant, or ...

Central Elgin introduces licensing for short-term rentals to boost safety

A Southwestern Ontario municipality is implementing a program requiring short-term rental properties to have a licence to operate in the community.

FACT FOCUS: With a Truce in Israel, Trump Now Says He's Ended Eight Wars. His Numbers Are Off

As Israel and Hamas traded hostages and prisoners on Monday, President Donald Trump addressed the Israeli parliament, saying ...