Facebook Inc said on Monday it would buy customer service startup Kustomer, as the world's largest social network adds tools to attract more sellers to its platforms.

As privacy laws tighten and AI matures, CMOs are rebuilding personalization around transparency, governance and value ...

Even in those early days, there was an unspoken reality: while AI could “vibe” out an MVP, the leap from prototype to ...

The recent Member Tools updates adds several features, including letting leaders record or update callings in the app.