Discover how accounting teams use AI to automate tasks, boost accuracy, and stay compliant — the ultimate playbook for smarter, safer finance.

Health systems want to adopt artificial intelligence, but they often struggle with selecting the right AI tools and ...

Generative A.I. can do many things human beings can do. But that misses the point about how A.I. can truly benefit us.

Business process management employs 1.65 million workers in call centres, payroll, and data handling in India. Hiring has ...

Without AI, you’d have to rely on the representatives answering the calls to accurately summarize each interaction and file ...

The company, LimeChat, has an audacious goal: to make customer-service jobs almost obsolete. It says its generative AI agents ...

No. 261 Dale Carnegie Training was the top percentage sales grower overall, up 18.5 percent as it regained losses from the pandemic years. TeamLogic IT posted system sales of $207 ...

New regulation from the UK’s competition authority means Google may be forced to make major changes in the way that people ...

A new voice AI agent called Leaping AI is part of a movement bringing the call center industry into the age of sophisticated ...

Pulse survey conducted by IMDA unveiled 3 in 4 workers are using AI tools regularly, with 85% of the AI-using workers polled finding that AI helps them to ...

When people think about artificial intelligence, they often picture chatbots spinning out text, image generators creating art, or voice assistants fielding questions. In all these cases, AI is working ...

If you're "vibe working" or "vibe writing" in Microsoft Word, you're doing the same thing, but with a text document: You're ...