The ACCC has today commenced Federal Court proceedings against Google Asia Pacific over anti-competitive understandings that Google admits it reached in the past with Telstra and Optus regarding the ...

We set out our priorities to achieve compliance with the Competition and Consumer Act 2010 and other legislation we enforce.

Suppliers can recommend resale prices for their goods and services, but they can’t stop resellers advertising or charging a lower price.

Petrol prices move up and down in regular patterns in Australia’s 5 largest cities. These petrol price cycles are the result of pricing policies of petrol retailers.

Environmental and sustainability claims must be true, accurate and based on reasonable grounds. Businesses have responsibilities under the Australian Consumer Law not to make false or misleading ...

Thinking about buying a franchised business? Our free online course ‘Is franchising for me?’ is a great starting point.

Key documents These documents are for business and legal advisers and others interested in the new merger control regime who need detailed information.

Codes of conduct provide a set of rules or minimum standards for an industry. They cover the relationship between industry participants and their customers.

Exclusive dealing happens when one business trading with another puts conditions on the other’s freedom to: choose what it buys or sells who it does business with, or where it trades. Exclusive ...

Complaint letter tool Use this tool to help you write a letter to the business explaining your particular problem and what remedy you are seeking.

Learn about the consumer rights that businesses must meet when selling products and services, and what consumers can do if their rights aren’t met.

In this booklet you will find answers to some of the questions most commonly asked by consumers, such as what rights you have when something you buy breaks or fails to perform as expected when you may ...