The ACCC has today commenced Federal Court proceedings against Google Asia Pacific over anti-competitive understandings that Google admits it reached in the past with Telstra and Optus regarding the ...

Changes in international benchmark prices and the value of the Australian dollar influence fuel prices. Other factors are pricing decisions by wholesalers and retailers, and levels of competition in ...

Suppliers can recommend resale prices for their goods and services, but they can’t stop resellers advertising or charging a lower price.

Competition leads to lower prices, better quality, and more choice for consumers. Some anti-competitive business behaviour is against the law.

Thinking about buying a franchised business? Our free online course ‘Is franchising for me?’ is a great starting point.

Travel services, such as flights and tours, come with basic consumer rights known as consumer guarantees. This includes the guarantee that services will be provided within a reasonable time after ...

Codes of conduct provide a set of rules or minimum standards for an industry. They cover the relationship between industry participants and their customers.

This guidance explains the obligations under the Australian Consumer Law which businesses must comply with when making environmental and sustainability claims.

Complaint letter tool Use this tool to help you write a letter to the business explaining your particular problem and what remedy you are seeking.

Environmental and sustainability claims must be true, accurate and based on reasonable grounds. Businesses have responsibilities under the Australian Consumer Law not to make false or misleading ...

We set out our priorities to achieve compliance with the Competition and Consumer Act 2010 and other legislation we enforce.

Learn about the consumer rights that businesses must meet when selling products and services, and what consumers can do if their rights aren’t met.