The company, LimeChat, has an audacious goal: to make customer-service jobs almost obsolete. It says its generative AI agents ...

The undergrad-assisted research project will draw on students’ data to provide chatbot support and personalized plans for ...

Business process management employs 1.65 million workers in call centres, payroll, and data handling in India. Hiring has ...

New laptop, pouch for the school's phone prohibition, and (hopefully) ample AI literacy. Whether students like it or not, AI is becoming ingrained in education. High schools, colleges, even elementary ...

But this is AI. It has the power of millions of human brains at its fingertips, waiting to be exploited. It can help develop life-saving drugs. The Irish language should be a piece of cake – a píosa ...

A new voice AI agent called Leaping AI is part of a movement bringing the call center industry into the age of sophisticated ...

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Without AI, you’d have to rely on the representatives answering the calls to accurately summarize each interaction and file ...

Discover how accounting teams use AI to automate tasks, boost accuracy, and stay compliant — the ultimate playbook for smarter, safer finance.

Blumira has launched an AI-powered SOC Auto-Focus tool to help MSPs detect, understand and respond to security threats faster and with greater accuracy.

Health systems want to adopt artificial intelligence, but they often struggle with selecting the right AI tools and ...

Pulse survey conducted by IMDA unveiled 3 in 4 workers are using AI tools regularly, with 85% of the AI-using workers polled finding that AI helps them to ...