“There has been remarkable consistency at the top in the three years of our Best Customer Services lists: Chick-fil-A (No. 3 ...

AWS said in a status update on Monday just before 4 p.m. EDT that all of its services had "returned to normal operations" after much-used sites like Snapchat, Canva, Venmo, Coinbase, Ring doorbell ...

More than 1,000 companies had 6.5 million reports of disruption, including Snapchat, Reddit, Roblox and Lloyds bank.

Downdetector reported a massive spike in reports about service issues involving a host of sites on Monday morning. The Amazon Web Services outage disrupted the likes of Lloyds Bank, Snapchat, Zoom, ...

Amazon, Google, Snapchat, Roblox, Fortnite, and Canva are amongst the applications that have stopped functioning after Amazon ...

Matt Garman became CEO of Amazon Web Services in June 2024. An AWS outage affected major platforms like Roblox and Zoom, ...

Lloyds, Halifax and Bank of Scotland appear to have all been affected by an outage, with many of their customers reporting ...

Amazon says its systems are back online again after connectivity issues persisted Monday. But reports of problems with Amazon’s cloud computing services unit AWS continue.

Over 55 per cent of brands turn to outsourcing firms to enhance customer experience during festive season, said a study by Vertex Global Services released on Friday. With higher spending and ...

Martin Lewis has encouraged bank customers to dial a straightforward three-digit code in a bid to slash the number of people falling victim to scams. He posted a video on X (formerly Twitter) in May, ...

Discord says that hackers made off with images of 70,000 users’ government IDs that they were required to provide in order to ...

Zendesk announced Wednesday at its AI summit a string of LLM-driven products meant to reshape the company’s reliance on human technicians. The center of the new features is an autonomous support agent ...