With a major new event coming up, SAP CX is at another turning point. But can SAP CX live up to its "Intelligent CX" billing?

Yamini Rangan on supporting Marketing's biggest transformational shift in decades...and being long-term about AI.

You might be surprised how similar AI tools work when compared to the methods that psychics use. Both rely on many of the ...

In the report, Nidhi Jain, co-founder and CEO of CloudEagle.ai argues that Identity and Access Management (IAM) can no longer ...

For organizations wishing to embed AI ethics into the organization, a hub-and-spoke model is proving to be the nascent “gold ...

Hackett Group and Celonis announce a strategic partnership combining process intelligence, enterprise benchmarking data from ...

But it is not just in the public sector where (Chief) AI Ethics Officers are thin on the ground - although tech vendors, such ...

For example, the owner of The Wall Street Journal and the New York Post, has filed a lawsuit against Perplexity AI, among ...

Performance Management isn’t always a dreary affair (unless you’re the one getting a rough review!). Here’s an interchange ...

In the beginning, there were lots of different systems with payment processing capabilities. Each system had functionality ...

There's still a lot of uncertainty around, but Wayfair CEO Niraj Shah can point to successes for his firm despite the ...

Energy law specialist sees dramatic improvements in proposal creation and client development through Litera's Foundation ...